Online Survey Services:

surveydepartment.com custom designs each survey to meet client needs. We can provide email notification and reminders using your customer email list. Or we can aquire samples from targeted panels or social networking sources. We host each survey on our own stand-alone secured server. Prior to launch, each survey is pre-tested and revised. We recommend that control questions be included to identify straight-liners and speeders. Real-time reporting is available at the request of our customers.

Prior to each survey, we compose a comprehensive proposal that serves as a plan for the research project. We spend a great deal of time with our clients discussing research issues and refining their research objectives and goals. Our final reports are given to clients in both written and electronic form.

We specialize in producing advanced online surveys using such techniques as MaxDiff, Conjoint and Latent Class analysis. Often these techniques are necessary for needs segmentation or product concept studies.

We also know that some of our clients have the ability to distribute research surveys on their own but need assistance defining their research objectives, writing questionnaires, and developing sampling plans. We are available on a consultant basis for such projects.

How We Are Different:

We only conduct online marketing research. The only time we will use telephone or mail is for hybrid online studies. Each project is individually designed for our customers and is managed by an experienced research project manager. We are constantly studying new online marketing research techniques and deployment methods. We feel it is important to be up-to-date with the latest techniques. However, we understand that just because a method is new doesn't mean it is the best for our clients.